Dear BTC.com Users,
The security system of the BTC.com pool has been fully upgraded on October 15th. After the upgrade, we found that the status of some accounts is abnormal. For the safety of users’ funds, we will suspend the payment of such users from now on and will actively notify them via email.
One known reason found right now is the use of dangerous third-party agent software or third-party firmware.
If you are a software user: please do not use proxy software and replace the official firmware in time.
If you are a software developer: please provide the original code of the software, and our technicians will help you find software bugs.
If you have any doubt about this, please provide the proof of normal workload submission, and we will resume the payment as soon as possible.
The upgraded system is more stable and safer. BTC.com will continue to provide you with better services. We apologize for the inconvenience caused by this upgrade.
Thanks for your kind support!
October 16th 2021