Dear BTC.com Users,
Due to the failure of the European Union (EU) server at UTC 4:50~6:20 on May 23, 2019 (other areas are unaffected), the users' hashrate and revenue of BTC and BCH mining in this area are affected(other currencies are not affected). In order to protect the normal income of our users, BTC.com will use the maximum hashrate per hour between UTC 1:00 and 9:00 to calculate the theoretical income, deducting the income which has been payed from UTC 4:00 to 7:00, and the result as compensation which will be distributed to affected users in EU at UTC 0:00 on May 25th.
If there is any problem, please contact with operation staffs:
1 ) Telegram : Juliana Mei (English&Chinese )
2 ) Telegram : Jinglong Cui (Chinese & Korean )
Sorry for bringing you inconvenience!
Thank you for your continuous support for BTC.com!
Best wishes!